Maple Communications Management

ABOUT MAPLE COMMUNICATIONS

Maple Communications Management was formed to provide truly independent advice and specialist expertise in the liberalised telecommunications market.

Typical projects include:

Identification of requirements, option appraisal and formulation of telecommunications strategy for organisations with both single campus and multiple site topologies.

Specification, Tendering (including EC procurement) Evaluation and Project Management of the implementation of voice and data networking systems and cabling infra-structure.

Planning and Implementation of Contact Centres using converged technologies.

Trouble-shooting Quality of Service performance issues, and management and administrative methods, in large multi-node switched networks.

Design of wide area networks and broadband access for data communications, including private networking for voice.

The complete task of Contact Centre implementation requires a broad range of skills in Technology, People and Processes. In order to deliver best value to its clients in local government, as well as the private sector, Maple is now operating in partnership with Telecommerce Consultancy on its Contact Centre assignments. If Contact Centres are your interest try www.telecommerce.co.uk.

As a long established communications consultancy Maple is active in the maintenance and development of standards in the profession.

The CMA has a Consultancy Code of Practice, to which Maple, as a registered consultancy, was one of the first signatories. This code addresses the issues of professional conduct, impartiality and quality.

CONSULTANCY

TRAINING

TELECOMS FACILITIES
MANAGEMENT

ABOUT MAPLE
COMMUNICATIONS

BENEFITS FROM MAPLE

HOW TO CONTACT US

CLIENTS

HOME

Click here for the CMA Code

CMA Website: www.thecma.com